Customer Engagement Lifecycle: Stages, Tools, and Tips

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The technology used

Moreover, a chatbot does not have to be linked to AI, nor is it something limited to large companies due to the elaborate configuration and maintenance they require. Among the types of chatbots, there are very simple ones that solve straightforward yet very useful problems, accessible to any business.

Types of chatbots according to their way of interacting with the user 👨

If we look at the way in which chatbots interact with the user, we can classify them into three types of chatbots. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can

Text chatbots

In the first, chatbots interact with the user only by text, that is, in written form using only words, and are the most basic type.

Rich text chatbots

In the first, chatbots interact with the user only by text, that is, in written form using only words, and are the most basic type.

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